Block Pet Co., Ltd. (hereinafter referred to as "Company") places great importance on the protection of members' personal information in the Pet Company service (hereinafter referred to as "Service") provided by the Company, and the 『Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.』 And other personal information related laws and regulations.
The company specifies the personal information handling policy as follows to inform you of the purpose and method of using the personal information provided by the member to the company, and what measures are taken to protect personal information.
Personal information collection method and items
The company collects the following minimum personal information for membership registration, smooth service provision, and consultation.
Items collected at the time of membership registration
Email address/Facebook user ID/KakaoTalk user ID (choice 1), service ID, nickname, pet information, address
Range of personal information that can be collected in the process of using the service
Information entered by the user in the process of using the service and the work created
User name, shipping address, mobile phone number, etc. when sending promotional event prizes, etc.
How to collect personal information
Mobile application, web page, fax, written form, telephone through customer center, online consultation, event application, etc.
Collection through generated information collection tool
Purpose of collecting and using personal information
Smooth provision and operation of services
Member management: Membership service use, personal identification, prevention of illegal use and unauthorized use of bad members, confirmation of intention to join, limit the number of subscriptions and subscriptions, record preservation for dispute settlement, complaint handling such as complaint handling, delivery of notices, etc.
Utilization for marketing and advertisement: Provision of customized services for each customer, provision of services and advertisements according to statistical characteristics, dispatch of periodicals, service validation, events and coupons, provision of advertising information and participation opportunities, identification of access frequency, members Statistics on service use, etc.
Consent to collection, use, and provision of personal information
Use and consignment of personal information other than the purpose
The company uses the user's personal information in “2. The purpose of collecting and using personal information” is used within the range notified, and in principle, it is not used beyond the scope or provided to a third party in principle.
However, in the following cases, personal information may be provided or used with the consent of the member through reasonable procedures.
Partnership relationship: In order to provide better service, we may provide personal information of members to affiliates. In this case, a procedure for individually seeking consent for the affiliated company, the items of personal information provided to the member, the purpose of providing the personal information, the period of provision, and the personal information protection plan, etc., is carried out to the member in advance. We do not do this, and we will notify you of any change or termination of the partnership. In addition, when the partnership is terminated, the personal information provided will be destroyed without delay if there is no consent from the member, and the consent can be withdrawn at any time, even if you consent to the provision of personal information.
Consignment processing: For smooth business processing and better service provision to members, the member's personal information can be entrusted and processed. Notice in detail.
The following are exceptions:
-When necessary for settlement of fees for service provision
-When a transaction is concluded through a service provided by the company, when relevant information is provided to the transaction party within the necessary range for smooth communication between the transaction parties
-When users agree in advance
-In case personal information is processed and provided in a form that cannot identify a specific individual for statistical purposes
-In the case of a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedure and method prescribed by the law for the purpose of investigation
Retention period and destruction of personal information
When the company collects personal information of members, the retention period is, in principle, retained and used until the end of the use contract pursuant to Article 7 of the terms and conditions after signing up as a member. Therefore, in principle, personal information held by the company is deleted when withdrawing a member. However, the following information is retained for the specified period for the following reasons.
-Member's email address, (to prevent re-registration after membership withdrawal): 30 days
-History of actions taken against illegal use by members (for the purpose of preventing recurrence of malicious use by members): 6 months
If there is a need to preserve in accordance with the relevant laws and regulations, the company may store the user's personal information for longer than the period stipulated by the relevant laws and regulations. In this case, the company only uses the information it keeps for the purpose of keeping it. However, information that must be kept according to other laws or company internal policies as follows is safely stored in a separate DB for the period stipulated by the laws and then destroyed. Personal information transferred to a separate DB is not used for any other purpose other than to be retained unless required by law.