E-commerce terms and conditions
Article 1 [Purpose)
These terms and conditions are in the use of Internet-related services (hereinafter referred to as "services") provided by Block Pet Inc. (hereinafter referred to as "mall") operated by Block Pet Inc. (e-commerce business operator). Its purpose is to stipulate the rights, duties and responsibilities of cyber malls and users.
※「This agreement applies mutatis mutandis to e-commerce transactions using PC communication, wireless, etc.」
Article 2 (Definition)
① “Mall” is a virtual business place set up by Block Pet Co., Ltd. to trade goods or services using information and communication facilities such as computers in order to provide goods or services (hereinafter referred to as “goods, etc.”) to users. It is also used in the sense of a business operator operating a cyber mall.
② “User” refers to members and non-members who access the “mall” and receive the services provided by the “mall” in accordance with these terms and conditions.
③'Member' refers to a person who has registered as a member in the "Mall" and can continue to use the services provided by the "Mall".
④'Non-member' refers to a person who uses the services provided by the “mall” without registering as a member.
Article 3 (Specification, explanation and revision of the terms and conditions)
① “Mall” refers to the contents of these terms and conditions, the name of the representative, the business office address (including the address of the place where consumer complaints can be handled), phone number, copy transfer number, e-mail address, business registration number, and communication The sales report number, personal information manager, etc. are posted on the initial service screen (front) of Block Pet Cyber Mall so that users can easily know. However, the contents of the terms and conditions can be viewed by the user through the connection screen.
② “The mall provides a separate connection screen or pop-up screen so that users can understand important contents such as withdrawal of subscription, delivery responsibility, and refund conditions among the contents stipulated in the terms and conditions before the user agrees to the terms and conditions. Must be obtained.
③ “Mall” refers to the 「Consumer Protection Act in Electronic Commerce, etc.」, 「Act on Regulation of Terms and Conditions」, 「Electronic Documents and Electronic Transactions Basic Act」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, and 「Information and Communication Network Use This agreement may be amended to the extent that it does not violate related laws such as the Promotion and Information Protection Act, the Door-to-door Sales Act, and the Basic Consumer Act.
④ If the “mall” revises the terms and conditions, the date of application and the reason for the amendment shall be specified and announced on the initial screen of the mall along with the current terms and conditions from 7 days before the effective date to the day before the effective date. However, if the terms and conditions are changed against the user, it will be notified with a grace period of at least 30 days in advance. In this case, the "Mall" clearly compares the content before and after the revision and displays it for ease of understanding by the user.
⑤ If the “mall” revises the terms and conditions, the revised terms and conditions are applied only to contracts concluded after the effective date, and the terms and conditions before the amendment are applied to contracts already concluded before that date. However, if the user who has already signed a contract sends the intention to receive the application of the revised terms and conditions to the "mall" within the notice period of the revised terms and conditions under paragraph 3 and obtains the consent of the "mall", the revised terms and conditions apply. It's possible.
⑥ Regarding matters not specified in this Agreement and interpretation of this Agreement, please refer to the Consumer Protection Act in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Consumer Protection Guidelines in e-commerce, etc. set by the Fair Trade Commission, and related laws or commercial practices. Follow.
Article 4 (Provision and Change of Service)
① “Mall” performs the following tasks.
1. Provision of information on goods or services and signing of purchase contracts
2. Delivery of goods or services for which the purchase contract has been concluded
3. Other tasks determined by the “mall”
② “Mall” may change the contents of the goods or services to be provided by contracts to be concluded in the event of a product or service being sold out or technical specifications changed. In this case, the contents of the changed goods or services and the date of provision are specified and immediately notified to the place where the contents of the current goods or services are posted.
③ In the event that the contents of the service contracted with the user to be provided by the “mall” are changed for reasons such as out of stock or change in technical specifications, the reason will be immediately notified to the address where the user can be notified.
④ In the case of the preceding paragraph, the “mall” compensates the user for damages caused by this. However, this is not the case if the “mall” proves that there is no intention or negligence.
Article 5 (suspension of service)
① “Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement or breakdown of information and communication facilities such as computers, or disruption of communication.
② “Mall” compensates for damages suffered by the user or a third party due to the temporary suspension of the service for the reasons described in Paragraph 1. However, this is not the case if the “mall” proves that there is no intention or negligence.
③ In the event that the service cannot be provided due to conversion of business items, abandonment of business, integration between companies, etc., the “mall” notifies the user in the manner specified in Article 8 and the consumer according to the conditions originally suggested by the “mall” Reward. However, if the “mall” does not notify the compensation standards, etc., the users' mileage or reserves, etc., are paid in kind or cash equivalent to the currency value used in the “mall”.
Article 6 (membership registration)
① The user applies for membership by filling in the member information according to the registration form set by the “mall” and expressing their intention to agree to these terms and conditions.
② “Mall” is registered as a member of the users who have applied for membership as a member as described in Paragraph 1, unless it falls under any of the following items.
1. If the applicant for membership has previously lost membership status pursuant to Article 7 (3) of this Agreement, however, consent to re-registration as a member of the “Mall” as a person who has passed 3 years after the loss of membership under Article 7 (3). It is an exception in the case of obtaining.
2. In case there is false information, omission, or mistake in the registration details
3. If it is judged that registering as a member is significantly impeding the technology of the “mall”
③ The membership contract is established when the approval of the “mall” reaches the member.
④ If there is a change in the information registered at the time of membership registration, the member must notify the “mall” of the change within a considerable period of time by modifying the member information.
Article 7 (membership withdrawal and loss of qualifications, etc.)
① Members can request withdrawal from the "Mall" at any time, and the "Mall" handles withdrawal immediately.
② If a member falls under any of the following reasons, the “mall” may limit or suspend membership.
1. In case false information is registered at the time of application for membership
2. In the case of not paying the debts borne by the member in connection with the use of the “mall” or other “mall” on the due date for goods purchased using the “mall”
3. Threatening the order of e-commerce, such as interfering with other people's use of the “mall” or stealing the information
4. When using the “mall” to be prohibited by laws or these terms and conditions, or to act contrary to public order and morals
③ After the “mall” restricts or suspends membership, the “mall” may lose membership if the same action is repeated two or more times or the reason is not corrected within 30 days.
④ If the “mall” loses membership, membership registration will be canceled. In this case, the member is notified and given an opportunity to explain at least 30 days before cancellation of membership registration.
Article 8 (Notice to Members)
① When the “mall” notifies the member, it can be made to the e-mail address specified by the member in advance with the “mall”.
② “Mall” can replace individual notifications by posting on the “Mall” bulletin board for more than one week in the case of notifications to a number of unspecified members. However, individual notifications will be given for matters that have a significant impact on the member's transaction.
Article 9 (purchase application and consent to provide personal information, etc.)
① “Mall” users apply for purchase by the following or similar method on “Mall”, and “Mall” shall provide each of the following information in an easy-to-understand manner when users apply for purchase.
1. Search and selection of goods, etc.
2. Enter the recipient's name, address, phone number, e-mail address (or mobile phone number), etc.
3. Confirmation of the contents of the terms and conditions, services for which the right to withdraw subscription is restricted, and the burden of expenses such as shipping and installation fees.
4. Agree to these terms and conditions and confirm or reject the matters in subparagraph 3 above (eg, mouse click)
5. Application for purchase of goods, etc. and confirmation of this or consent to confirmation of the “mall”
6. Selection of payment method
② When the “mall” needs to provide the personal information of the purchaser to a third party 1) the person receiving personal information, 2) the purpose of using the personal information of the person receiving the personal information, 3) the items of personal information to be provided, 4) The person receiving personal information must notify the purchaser of the period of retention and use of personal information and obtain consent. (The same applies if the consented matters are changed.)
Article 10 (Conclusion of contract)
① “Mall” may not accept the purchase application as described in Article 9 if it falls under any of the following items. However, in the case of signing a contract with a minor, it must be notified that the minor or legal representative may cancel the contract if the consent of the legal representative is not obtained.
1. In case there is false information, omission, or mistake in the application
2. When a minor purchases goods and services prohibited by the Youth Protection Act, such as cigarettes and alcohol
3. If it is determined that acceptance of other purchase applications is significantly impeded by the “mall” technology
② The contract is deemed to have been established when the consent of the “mall” reaches the user in the form of acknowledgment notification in Article 12 (1).
③ The expression of acceptance of the “mall” must include information on confirmation of the user's purchase application, availability of sale, correction of the purchase application, etc.
Article 11 (Payment Method)
The payment method for goods or services purchased at the “Mall” can be made by any of the following methods. However, the “Mall” cannot be collected by adding any nominal fee to the price of goods, etc. for the user's payment method.
1. Various account transfers such as phone banking, internet banking, and mail banking
2. Various card payments such as prepaid card, debit card, credit card, etc.
3. Online deposit without bankbook
4. Payment by electronic money
5. Payment upon receipt
6. Payment by points paid by “mall” such as mileage
7. Payment by gift certificate signed by the “mall” or recognized by the “mall”
8. Payment by other electronic payment methods, etc.
Article 12 (Notice of Receipt Confirmation, Change and Cancellation of Purchase Request)
① “Mall” notifies the user of receipt confirmation when there is an application for purchase from the user.
② The user who has received the acknowledgment notice may request change or cancellation of the purchase application immediately after receiving the acknowledgment notice if there is a discrepancy in the expression of intention, and the "mall" can request the request without delay if there is a request from the user before delivery. It must be processed according to. However, if the payment has already been made, it shall comply with the provisions of Article 15 regarding withdrawal of subscription.
Article 13 (Supply of Goods, etc.)
① “Mall” takes other necessary measures, such as order production, packaging, etc., so that the goods can be delivered within 7 days from the date of the user's subscription, unless there is a separate agreement regarding the timing of supplying the user and the goods, etc. . However, if the “mall” has already received all or part of the payment for goods, etc., it will take action within 3 business days from the date of receiving all or part of the payment. At this time, the “mall” takes appropriate measures so that the user can check the supply procedure and progress of goods, etc.
② “Mall” specifies the delivery method for the goods purchased by the user, the person responsible for the delivery cost by method, and the delivery period by method. If the “mall” exceeds the contracted delivery period, the user must compensate for the damage caused by it. However, this is not the case if the “mall” proves that there is no intention or negligence.
Article 14 (Refund)
The “mall” shall notify the user of the reason without delay when the goods requested for purchase by the user cannot be delivered or provided due to reasons such as out of stock, and in the case of receiving payment for the goods in advance, 3 from the date of receipt of the payment. Refund within business days or take necessary action for the refund.
Article 15 (withdrawal of subscription, etc.)
① A user who has signed a contract for the purchase of goods with the “Mall” receives the date of receipt of the document regarding the contract contents pursuant to Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce, etc. If the supply of goods, etc. is late, the subscription can be withdrawn within 7 days from the date the goods were supplied or the supply of goods began). However, if there is any other stipulation in the 「Act on Consumer Protection in Electronic Commerce, etc.」 regarding withdrawal of subscription, the provisions of the same law shall be followed.
② When the goods are delivered, the user cannot return or exchange the goods if they fall under any of the following subparagraphs.
1. In case the goods, etc., are lost or damaged for reasons attributable to the user (however, if the packaging is damaged to check the contents of the goods, the subscription may be withdrawn)
2. In case the value of goods, etc. has decreased significantly due to the use of users or consumption of some parts
3. In case the value of the goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time.
4. If it is possible to reproduce the product with the same performance, etc. If the packaging of the original product, etc. is damaged
③ In the case of Paragraph 2, Item 2 to Item 4, if the “mall” has not specified in advance that the withdrawal of subscription is restricted, in a place where consumers can easily know, or if the user has not taken measures such as providing a trial product, the user withdraws the subscription. Etc. are not limited.
④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the goods are different from the contents of the display or advertisement or the contents of the contract are performed differently, within 3 months from the date of receipt of the goods, the user will be informed of the fact. Or, you can withdraw your subscription within 30 days from the date you knew it.
Article 16 (Effect of withdrawal of subscription, etc.)
① “Mall” refunds the payment for the goods already paid within 3 business days when the goods are returned from the user. In this case, when the “mall” delays the refund of goods, etc. to the user, the delayed interest calculated by multiplying the delayed interest rate determined in Article 21-2 of the 「Enforcement Decree of the Consumer Protection Act in Electronic Commerce, etc.」 will be paid for the delay period. .
② In the case of refunding the above amount, the “mall” stops the billing of the goods, etc., by the operator who provided the payment method without delay when the user pays for the goods by means of payment such as credit card or electronic money. Or ask to cancel.
③ In the case of withdrawal of subscription, the user is responsible for the costs necessary for returning the goods received. “Mall” does not claim penalty or damages from the user for reasons such as withdrawal of subscription. However, if the contents of the goods are different from the contents of the display or advertisement or the contents of the contract are fulfilled differently and the subscription is withdrawn, the "mall" shall bear the expenses necessary for the return of the goods.
④ In the event that the user paid the shipping cost when receiving goods, etc., the “mall” clearly indicates who will bear the cost when withdrawing the subscription so that the user can easily understand.
Article 17 (Personal Information Protection)
① “Mall” collects the minimum amount of personal information necessary to provide services when collecting user's personal information.
② “Mall” does not collect information necessary for fulfillment of the purchase contract in advance when registering as a member. However, this is not the case when personal identification is required prior to the purchase contract in order to fulfill obligations under the relevant laws, and when minimum specific personal information is collected.
③ When the “Mall” collects and uses the personal information of the user, it notifies the user of the purpose and obtains consent.
④ The “Mall” cannot use the collected personal information for purposes other than the purpose, and if a new purpose of use occurs or if it is provided to a third party, it notifies the user of the purpose and obtains consent at the stage of use and provision. However, exceptions are made in cases where the relevant laws and regulations stipulate otherwise.
⑤ If the “mall” needs to obtain the consent of the user pursuant to paragraphs 2 and 3, the identity of the person in charge of personal information management (affiliation, name and phone number, and other contact information), the purpose of collecting and using the information, and the third Matters stipulated in Article 22 (2) of the 「Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.」, including matters related to provision of information to the person (recipient, purpose of provision, and contents of the information to be provided) must be specified or notified in advance, and the user May withdraw this consent at any time.
⑥ The user may at any time request for viewing and correction of errors in his/her personal information possessed by the “mall”, and the “mall” is obligated to take necessary measures without delay. If a user requests correction of an error, the “mall” does not use the personal information until the error is corrected.
⑦ “Mall” should limit the person who handles the user's personal information to a minimum in order to protect the personal information, and the loss, theft, leakage, and unauthorized third party provision or alteration of the user's personal information, including credit cards and bank accounts. We take full responsibility for any damages to the user caused by such.
⑧ The “Mall” or a third party who has received personal information from it will destroy the personal information without delay when the purpose of collecting or receiving the personal information has been achieved.
⑨ “Mall” does not set the consent column for the collection, use, and provision of personal information as previously selected. In addition, services that are restricted when the user refuses to consent to the collection, use, and provision of personal information are specifically specified, and services such as membership registration are made for refusal of the user's consent to the collection, use, and provision of personal information other than required collection items. We do not limit or decline offers.
Article 18 (Obligation of “Mall”)
① The “Mall” shall not act prohibited by laws and these terms and conditions or against public order and morals, and shall do its best to provide goods and services consistently and stably in accordance with these terms and conditions.
② “Mall” must have a security system to protect users' personal information (including credit information) so that users can safely use Internet services.
③ “Mall” shall be liable to compensate the user for damages caused by unreasonable display or advertisement prescribed in Article 3 of the 「Act on Fair Display and Advertisement」 for goods or services.
④ “Mall” does not send commercial e-mails for commercial purposes that users do not want.
Article 19 (Obligations for Member's ID and Password)
① Except in the case of Article 17, the member is responsible for managing ID and password.
② Members should not let a third party use their ID and password.
③ When a member realizes that his or her ID and password have been stolen or used by a third party, they must immediately notify the “mall” and follow the instructions of the “mall”.
Article 20 (User's Obligation)
The user should not conduct the following.
1. Registration of false information when applying or changing
2. Theft of other's information
3. Change of information posted on the “Mall”
4. Transmission or posting of information (computer programs, etc.) other than the information set by the “mall”
5. Infringement of intellectual property rights such as copyrights of “mall” and other third parties
6. Acts that damage the reputation of the “mall” or other third parties or interfere with business
7. Disclosing or posting obscene or violent messages, images, voices, and other information contrary to public order and morals on the mall
Article 21 (Relationship between the connected “mall” and the connected “mall”)
① When the upper “mall” and the lower “mall” are connected by a hyperlink (eg, texts, pictures and moving images are included in the hyperlink), the former is called the connection “mall” (website), and the latter is It is called a connected “mall” (website).
② If the connection “mall” indicates that the connected “mall” is not responsible for guaranteeing transactions with the user for the goods independently provided by the connected “mall”, in the case of the initial screen of the connection “mall” or a pop-up screen at the time of connection We are not responsible for any warranty for that transaction.
Article 22 (Restrictions on Use and Restriction of Copyright)
① Copyright and other intellectual property rights for works created by “Mall” belong to “Mall”.
② The user shall copy, transmit, publish, distribute, broadcast, or use the information for which the intellectual property rights belong to the “mall” among the information obtained by using the “mall” for commercial purposes or third It should not be made available to anyone.
③ “Mall” shall notify the user when using the copyright belonging to the user according to the agreement.
Article 23 (Dispute Settlement)
① “Mall” installs and operates a damage compensation processing mechanism to reflect the legitimate opinions or complaints raised by users and to compensate for the damage.
② “Mall” handles complaints and opinions submitted by users first. However, if prompt processing is difficult, the reason and processing schedule will be immediately notified to the user.
③ In relation to the e-commerce dispute between the “mall” and the user, if there is a request for damage relief from the user, it may be subject to mediation by the Fair Trade Commission or the dispute mediation agency commissioned by the Mayor/ Do Governor.
Article 24 (jurisdiction and governing law)
① Lawsuits concerning e-commerce disputes between the “mall” and users shall be based on the address of the user at the time of filing, and if there is no address, it shall be the exclusive jurisdiction of the district court having jurisdiction over the residence. However, if the address or residence of the user is not clear at the time of filing, or if a foreign resident is a foreign resident, it will be filed with the competent court under the Civil Procedure Act.
② Korean law applies to e-commerce lawsuits filed between “mall” and users.